In a leadership position, you learn to deal with uncertainty. I’ve hired a personal trainer for this discipline. My team calls him The Decision Maker.

He is a true researcher with a proven record of making hard decisions. Having a long-running meeting? Cannot decide about the size of the buttons? General hardships in finding your work-life balance?

Bring The Decision Maker into the room.

You will immediately learn what is important and balance your conflicting priorities by finding good, fast and cheap solutions to satisfy his curiosity (and save your house from total destruction).

Want to upgrade your leadership skills? Here is my two-step plan for you:

1) take a UX course for theory (e.g “Design Trade-Offs” by NN/g)
2) buy a (bloodhound) puppy for practice.