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My First Article: Design Principles for Intelligent Systems

So what I am doing at SAP? I can not share everything, but may be a part of it…

Currently I am lucky to work as a UX designer on such an interesting topic as User Experience for Artificial Intelligence. As Google’s designer Josh Lovejoy mentions in Method podcast, there is currently nobody who can seriously  claim he is an expert in UX for AI.

Indeed it is a very new field, so I start writing to share my thoughts, raise my questions  and get into discussion with the community.

How does machine learning impact the user interface (UI)? Should I explicitly surface the system intelligence? How much should I explain? What is the feedback loop and when it is important? Are there any UI patterns I can follow?

I try to answer all these questions in my first article on the topic.